Midcoast Council

An AUD18.6m transformation and relocation of an old Masters Warehouse in Taree for 450 council staff.



Taree, Australia


Midcoast council located in Taree, NSW undertook an AUD18.6m transformation and relocation of an old Masters Warehouse in Taree, to create a new council head office that incorporates the council chambers, library, customer service centre, and café and meeting area, as well as incorporating an office and meeting area for 450 council staff.

The transformation of the facility started in July 2020 completing when the offices opened at the beginning of January 2021.

The Challenge

PTS was asked to assist the council in validating the current IT designs, ensure that the builds undertaken by the contractors met the needs of the council and that best practices were implemented in the installations of IT systems and services.

PTS was also engaged to project manage the Council’s IT Systems transition from its existing two Data Centres to the new Data Centre facility.

PTS worked with both the IT Project Team and the Main Contractor for the co-ordination and fit out of key facilities that supported the transitioned core IT systems.

The council elected to connect all of its IT devices to a fully secure and meshed Wi-Fi system of 37 Wi-Fi Access Points that supported both internal council employees and public who attended the facility. PTS undertook a final survey of the installed Wi-Fi system to identify areas for improvement of the installation.

The Solution

PTS undertook a review of all designs from specialist contractors, identifying areas of clarification or shortages, specifically regarding core Data Centre MEP systems, infrastructure cabling, and telecommunications services.

Remediation of shortfalls raised by PTS were addressed by the Main Contractor to meet the needs of the Council’s ongoing services.

PTS reviewed final installations and test results of the Infrastructure Services, undertook the Integrated System Testing Witness review of the Data Centre Critical Systems to ensure they were working as an integrated system, executing systematic failures across the infrastructure to ensure services were maintained.

PTS undertook the Lead in the IT Systems Migration, working with the IT Technology teams to develop a set of Run Books which when executed successfully transitioned the Council’s IT Systems to the new Data Centre ready for Day 1 operations.

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