Global Video Game Publisher

Specialised leading-edge Audio-visual project for Global Video Game Publisher’s new London Head Quarters in prestigious London West End.



London, UK

Completion Date



The Client, a Global Video Game Publisher, wanted to upscale their London presence and create a new Head Office for their UK-based staff. Moving to the West End from Windsor, the “wow factor” has never been more of a driver. The new Office needed to be technology-rich but not distracting from the core workloads of various Client teams.

PTS were engaged, not only because of our understanding of the AV requirements but also our ability to provide Wireless and Cabling design along with robust Project Governance and Coordination experience.

Review and Analysis

PTS were appointed to deliver Wireless Design, Physical Infrastructure Design, and Turnkey AV Documentation, Hardware Supply, and Installation – The Client would remain responsible for the AV Design. Alongside this PTS were also approached to assist with benchmarking and recommending an LED Video Wall Solution for the entrance and reception area to the building.

PTS undertook a knowledge transfer approach working closely with the Client in the early stages of the project to understand the requirements for Wireless and Physical Infrastructure.

Key Areas that were evaluated:

  • Wireless Coverage both in the interior and exterior zones of the building
  • Wireless technology types – WiFi 5 versus WiFi 6WiFi first or WiFi second
  • Landlord areas and Wireless Coverage
  • User requirements for Physical Infrastructure
  • POE requirements for Physical Infrastructure
  • Power loadings for the MDF and IDF
  • Cooling loadings for the MDF and IDF
  • Floor loading limits
  • Creation of riser routes
  • Containment routing
  • Cable capacities in shallow ceiling and floor voids
  • Devices for connectivity
  • Design generation and issue for tender

We like the way PTS approach us with an issue but always have more than one solution already to go and an associated costs to deliver each option.” 

AV and Video Wall Approach

Although PTS did not design the AV for the Client, we were integral in underwriting it and making it fit for purpose within the building, especially as the Design Team were based out of the US. PTS were responsible for:

  • Documenting all elements of the Design
  • Creating AV signal flows in Vectorworks for approvals and build-out
  • Creating the document pack for construction issue
  • Procuring all AV and Video Wall hardware
  • Managing the onsite installation team and coordination with the main contractor
  • Mitigating design impacts on the fly
  • Driving building structural changes for the installation of the Video Wall
  • Managing the installation of the Video Wall whilst the site was still under construction

Project Governance

The Client required PTS to own and reinforce the project governance throughout and to report back accordingly at key milestones of the project. This was achieved through robust tools and well-established, open relationships. Key areas of note are:

  • Regular reviews of the Main Construction Programme
  • Coordination of IT and AV teams and close working relationships with the main contractor
  • Weekly meetings with the Client and the Design Team
  • Monitoring of the RAID Log and appropriate escalation when required
  • Weekly Reporting
  • Site Progress photos and video
  • Knowledgeable and reliable project team

“…impressed with the way PTS operate and the overall project management. Accommodating, flexible and are more than technically competent.  PTS have also been able to upscale where required to deliver at short notice.” 


Employing expertise offered by PTS resulted in clear and tangible benefits to the Client. 

  • A clear line of communication and one single point of contact for all areas of the Project 
  • Localised knowledge for a US-based design team 
  • Turnkey delivery of the AV allowing for rapid upscaling and downscaling during design changes 
  • Unsurpassed AV Technical knowledge and a proactive and flexible installation team 
  • Agnostic approach to both the Physical Infrastructure and Wireless designs 
  • Meeting the Clients design brief whilst staying within budget 
  • An ongoing rapport with the Client that has led to an additional 5 project globally 

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