Durham University

Realising a wireless LAN strategy with precision perfect procurement and implementation



Durham, UK


Durham University had successfully implemented and operated a Wireless LAN (WLAN) for several years. Developed over time, the network had evolved as a series of small projects. With the need to support a high speed wireless academic community, a major building programme (the Gateway Project) and increasing student expectations of high quality IT services, the University was seeking to replace its existing infrastructure to meet future demands. PTS was commissioned to help achieve these goals.


  • Wireless LAN strategy to support high speed wireless academic community and major campus building programme
  • Stakeholder engagement across academic, research, administrative and residential bodies
  • Research into existing and future wireless technologies
  • Procurement undertaken using an OJEU restricted process via the University’s electronic tendering system
  • Rigour and diligence to ensure competitive tender process matched client’s needs with supplier responses
  • Objective scoring and recommendations allowed the University to select the very best solution for its needs
  • On-site Project Management ensured new WLAN implementation is delivered in line with contractual agreements

“Enabling a high-speed Wireless LAN is one of the fundamental building blocks to providing our community with secure, resilient, and ubiquitous access to the facilities they need –be it academic, research, teaching, learning, administration or social. PTS has worked with us for many years and understands the IT involved in delivering high-quality teaching and research. We know we can trust PTS to help us navigate safely along our technology roadmap from strategy and procurement through to delivery and implementation.”

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PTS is working alongside the University to ensure that the new WLAN is implemented by the contracted supplier in accordance with project plans and the contractual documentation. The PTS project manager is working on-site to achieve this objective.

Throughout the project PTS ensured that project management was of the highest quality. Liaising with the University Computing &Information Services Project Management Office, PTS provided bi-weekly project progress reports which were supplemented by the PTS prepared and maintained project plans and risk register.

In addition to the formal reporting mechanisms PTS also attended on-site project management meetings and held frequent telephone conferences to report on progress and resolve issues or mitigate risks as and when it was necessary.

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